Frequently Asked Questions

Selling your unwanted gold to Jewel Fix is designed to be simple, transparent and convenient.

The easiest way is to Whatsapp us, we can give estimate prices based on pictures appraisals and other documentation or you can bring your old, unwanted or broken gold jewellery to your nearest Jewel Fix branch in Durban, Hilton, Pietermaritzburg or Sandton. Our team will assess your jewellery in your presence , taking into account factors such as its gold purity, weight and the prevailing gold price.

We will then provide you with a clear and competitive offer for your gold. If you’re satisfied with the offer, you can proceed with the sale. We will do an immediate EFT payment into your nominated bank account There is no obligation to sell if you decide not to accept it.

Jewel Fix is predominantly a gold dealer and buyer of old gold and is a proud member of the Jewellery Council of South Africa. We aim to make selling your jewellery straightforward, professional and transparent.

Selling your old, unwanted or broken gold jewellery to Jewel Fix is simple and transparent.

Jewel Fix is predominantly a gold dealer and buyer of old gold, with branches in Durban, Hilton, Pietermaritzburg and Sandton.

Simply bring your gold jewellery to your nearest Jewel Fix branch, where our experienced team will assess it. The value of your gold is determined primarily by its purity, weight and the current gold price. We will then make you a clear and competitive offer.

You can also use our online gold-buying platform to get an indication of what we will pay for your gold before visiting us.

If you’re happy with our offer, you can proceed with the sale. If you’re not, there is no obligation to sell.

We buy various forms of gold jewellery, including rings, chains, bracelets, earrings and other unwanted or broken gold items, as well as diamonds and certain diamond jewellery.

Jewel Fix is a proud member of the Jewellery Council of South Africa, and we believe in professional service, transparency and competitive pricing.

Want to sell your gold or find out what it could be worth? Visit your nearest Jewel Fix branch or contact us through any of our available channels. For the quickest response, WhatsApp us.